FAQ
Please read our FAQ before calling or emailing. We are processing your orders as fast as possible. Phone calls and emails slow this down. If your question is not answered in the FAQ please call or email!
You can place your reorder for more merchandise through the phone app, fax or email.
APP: *Cell Services or WiFI is required for Re-Order submission with the app.*
1. Press the menu button that looks like ≡ at the top left.
2. Press “Re-order”.
3. Enter Item Number and select item from drop down OR press Camera to scan item barcode.
4. After selecting all items that you would like to reorder, press Continue at the bottom right.
5. Please fill in your Name, Cell Phone, and Address – Please put the re-order home delivery address in the note section.
6. Please contact Fun Services to confirm your reorder has been received. Fun Services is not responsible for any orders not received without a confirmation. If there was an issue with your cell service or wifi we would have no way of knowing that you placed a re-order that did not go through.
FAX: Inside of the folder that was inside your paperwork box is a page titled “REORDER” with a list of items and checkboxes. Place a checkmark in the box next to the item you would like included in your reorder. Send fax to (954) 971-0680. Be sure to include cover sheet with School Name, Your Name, and Home Delivery Address.
EMAIL: Inside of the folder that was inside your paperwork box is a page titled “REORDER” with a list of items and checkboxes. Place a checkmark in the box next to the item you would like included in your reorder. Scan and email to [email protected]. Make sure cell phone pictures are clear and easy to read, if we cannot read your reorder we cannot fulfill your reorder! Be sure to include cover sheet with School Name, Your Name, and Home Delivery Address so we know where it goes!
IPHONE: Open the Apple App Store. Search for “FunRegister 2.0” then press Install. Your Username and Password are in the cash register notebook. **The username and password are case sensitive**
ANDROID: Open the Google Play Store. Search for “FunRegister 2.0” then press Install. Your Username and Password are in the cash register notebook. **The username and password are case sensitive**
Or Scan this QR code:
Inventory: Inside of your paperwork folder is a paper titled “Express Check Out. This lists every item with a column for returned quantity. Write in how many of each item you are returning. There is also a column for broken items in case you had any. After completing, fax your paperwork to (954) 971-0680 or email it to [email protected]. We will process your paperwork and send you an invoice based on your express check out. Fun Services inventories your returns and will send another invoice if there is a discrepancy between your Express Check Out and your actual return.
You will receive your invoice within 2 business days of submitting your express check out.
Payment is due within 7 days after the last day of your shop (Past due amounts subject to a 1.5% service charge per month).
Mail your check to: 2881 NE 7th Ave, Pompano Beach, FL, 33064.
Make check payable to: Fun Services
Credit Card payments may be made by request and incur a 3% fee.
For ACH transfers, please contact us for information.
Online Payments are deducted from your invoice amount before sending to you. They will also be on your invoice so that you can see how much your total is from Online Payments. If your Holiday Gift Shop invoice total is $5000 and online payments were $1000, we will send you an invoice for the remaining $4000.
If you notice an item is missing from your reorder, take a look at your Reorder Inventory Sheet.
If your Reorder Inventory Sheet lists the item but the quantity is 0 it means that Fun Services has run out of that item. Sometimes the hot items surprise even us. You can place a request for that same item on your next reorder and we will do our best to fulfill it.
If your Reorder Inventory Sheet lists the item and the quantity is 1+, there was a mistake packing your order. Please email [email protected] with your School Name, Your Name, Phone Number, Item Number/Name and quantity issue so that we can make it right.
***ANY GROUP/ORGANIZATION CLAIMING TAX EXEMPT STATUS MUST SEND IN A CURRENT VALID CERTIFICATE OF EXEMPTION WITH THEIR SIGNED CONTRACT & PAYMENT PLUS READ THE FOLLOWING PARAGRAPH –
FLORIDA NOT FOR PROFIT GROUPS RESELLING ITEMS FOR A PROFIT ARE RESPONSIBLE FOR PAYING SALES TAX ON THE COST OF GOODS. MR. FUN & CO INC dba FUN SERVICES IS AUTHORIZED TO COLLECT SALES TAX AND REMIT TO THE STATE OF FLORIDA FOR GROUPS. EACH GROUP DECIDES WHETHER TO PAY FUN SERVICES THE STATE SALES TAX OR REMIT TO THE STATE DIRECTLY. PROVIDING A TAX-EXEMPT CERTIFICATE DOES NOT ALTER YOUR GROUPS TAX LIABILITY. THE UNDERSIGNED HEREBY ACKNOWLEDGES THEIR RESPONSIBILITY FOR ANY & ALL STATE OF FLORIDA SALES/USE TAXES APPLICABLE TO THEIR PURCHASES FROM MR.FUN & CO INC dba FUN SERVICES & AGREES TO HOLD MR FUN & CO INC dba FUN SERVICES AND ALL EMPLOYEES HARMLESS FROM THE PAYMENT OF ANY AND ALL SALES AND USE TAXES THAT MAY BE IMPOSED ON THE GROUP’S PURCHASES. THE GROUP FURTHER AFFIRMS THAT THEY ARE FAMILIAR WITH THE FLORIDA DOR RULES AND REGULATIONS CONCERNING FLORIDA STATE SALES TAX.
To learn more about Sales Tax from Florida’s Department of Revenue and how it applies to Holiday Gift Shop, read more here: https://floridarevenue.com/taxes/businesses/Pages/sales_schools.aspx
Schools offering grades K through 12, and PTOs and PTAs for those schools, may elect to pay Florida sales tax to their suppliers when purchasing certain taxable items and then sell those items without collecting sales tax. This provisions applies only to:
School materials and supplies sold or rented to students in grades K through 12;
Items sold for fundraising purposes, such as candy, photographs, greeting cards, or wrapping paper;
Items sold through vending machines located on the school premises; and
Food and drinks sold through vending machines located on school premises in locations other than areas specifically designated for student dining.
Food and drinks sold or served in, or sold or dispensed through vending machines located within, designated student dining areas in K through 12 schools are tax exempt. Food and drinks sold at these locations are not subject to tax at the time of purchase or at the time of sale.
School support organizations whose sole purpose is to raise funds to support extracurricular activities at K through 12 schools may pay tax on the purchase of food, drinks, and serving supplies and then sell those items at school fundraisers without collecting tax.
Example: A PTA operates a book store selling school supplies, such as pencils, paper, and notebooks, to elementary school students during the school year. The PTA holds a valid Florida Consumer’s Certificate of Exemption, but does not have a sales and use tax Certificate of Registration (Form DR-11). The PTA must pay tax to its suppliers on items sold to students in the book store, but may sell those items without collecting sales tax. The PTA may not provide a copy of their Florida Consumer’s Certificate of Exemption to purchase the school supplies for resale tax exempt.
Example: A high school booster club sells drinks, hamburgers, hot dogs, chips, ice cream, and similar items at a high school football game. The booster club may sell these items without collecting tax if the booster club paid tax when purchasing the drinks, food, and serving supplies.
If your question was not answered above and you still need help, please reach out to Fun Services.
Email: [email protected]
Phone Number: (954) 971-8668